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Terms and Conditions

Last Updated: November 27, 2025

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity, and pmsguest, concerning your access to and use of the pmsguest.org website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto.

By accessing the website and using our platform, you agree that you have read, understood, and agree to be bound by all of these Terms and Conditions. If you do not agree with all of these terms, then you are expressly prohibited from using the website and platform and you must discontinue use immediately.

2. Definitions

For the purposes of these Terms and Conditions:

  • Platform refers to the pmsguest predictive analytics software and related technology
  • Services refers to the forecasting, analytics, and revenue management tools provided
  • User or Client refers to any person or entity accessing or using our platform
  • Data refers to all information processed through our platform
  • Website refers to pmsguest.org and all associated pages

3. Intellectual Property Rights

Unless otherwise indicated, the website and platform are our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the website and platform are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws.

3.1 License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our platform solely for your internal business purposes.

3.2 Restrictions

You may not:

  • Copy, modify, or create derivative works of our platform or technology
  • Reverse engineer, decompile, or disassemble any component of our platform
  • Remove or alter any proprietary notices or labels
  • Use our platform to develop competing products or services
  • Share your access credentials with unauthorized third parties

4. User Registration and Accounts

You may be required to register with the website and platform to access certain features. You agree to keep your password confidential and will be responsible for all use of your account and password.

4.1 Account Security

You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access or security breach.

4.2 Account Accuracy

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

5. Acceptable Use

You agree not to use the platform for any unlawful purpose or in any way that could damage, disable, overburden, or impair our systems.

5.1 Prohibited Activities

You may not:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any harmful code, viruses, or malicious software
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the integrity or performance of the platform
  • Use automated systems to access the platform without authorization
  • Collect data from the platform through unauthorized scraping or harvesting

6. Data and Privacy

Your use of the platform is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding your data.

6.1 Data Ownership

You retain ownership of all data you input into our platform. We claim no ownership rights over your data.

6.2 Data Usage

We may use aggregated, anonymized data derived from your use of the platform to improve our services and develop new features. Such aggregated data will not identify you or your property.

7. Platform Availability and Modifications

We reserve the right to modify, suspend, or discontinue the platform at any time with or without notice. We do not guarantee continuous, uninterrupted, or secure access to the platform.

7.1 Maintenance

We may perform scheduled maintenance that temporarily interrupts platform availability. We will endeavor to provide advance notice of scheduled maintenance when possible.

8. Fees and Payment Terms

Access to certain features of the platform may require payment of fees. All fees are stated in British Pounds unless otherwise specified.

8.1 Payment Obligations

You agree to pay all fees associated with your use of the platform according to the pricing and payment terms presented to you during subscription.

8.2 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled prior to the renewal date.

8.3 Refund Policy

Fees are generally non-refundable except as required by law or as specifically stated in your subscription agreement.

9. Termination

We may terminate or suspend your access to the platform immediately, without prior notice or liability, for any reason, including breach of these Terms.

9.1 Effect of Termination

Upon termination, your right to use the platform will immediately cease. We will provide you with access to export your data for a reasonable period following termination.

10. Disclaimer of Warranties

The platform is provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the platform, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

10.1 Forecast Accuracy

We do not warrant that our forecasts or predictions will be accurate or that they will result in any particular outcome. Results may vary significantly based on numerous factors.

11. Limitation of Liability

To the fullest extent permitted by law, in no event shall pmsguest, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

11.1 Maximum Liability

Our total liability to you for any claims arising from your use of the platform shall not exceed the amount paid by you to us in the twelve months preceding the claim.

12. Indemnification

You agree to defend, indemnify, and hold us harmless from and against any claims, damages, obligations, losses, liabilities, costs, and expenses arising from your use of the platform or violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

13.1 Dispute Resolution

Any disputes arising from these Terms or your use of the platform shall be resolved through binding arbitration in London, United Kingdom, except where prohibited by law.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the website with a new "Last Updated" date.

14.1 Continued Use

Your continued use of the platform following the posting of changes constitutes your acceptance of such changes.

15. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements specifically referenced herein, constitute the entire agreement between you and pmsguest regarding use of the platform.

17. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Phone: +44 20 7946 0958
Address: 25 Cabot Square, Canary Wharf, London E14 4QZ, United Kingdom

18. Acknowledgement

By using our platform, you acknowledge that you have read these Terms and Conditions and agree to be bound by them.

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